The back office behind better real estate businesses.
Specialized back-office support for Ontario real estate brokerages—from MLS listing preparation and showing coordination to transaction files, commissions, bookkeeping and management reporting. Built around your systems and approvals.
Your agents see the transaction. We see everything it takes to support it.
Behind every successful brokerage is an operating system of its own: new listings to prepare, offer files to organize, showing requests to coordinate, commissions to calculate, vendors to pay and records to maintain.
NorthOps RE helps with the administrative work that keeps those moving parts connected. Whether you need support with one recurring workflow or a broader back-office function, we build the scope around how your brokerage actually works.
How our engagements workFrom listing intake to financial closeout.
Four connected operational areas. Start where the workload is heaviest, then expand the scope when it makes sense.
Listings & Showing Coordination
From listing intake to appointment updates, keep property information, documentation and showing instructions moving together.
Explore service 02 / OPERATIONSTransaction & Documentation Support
Structured deal files, document completeness checks, condition-date tracking and administrative communication from offer to close.
Explore service 03 / OPERATIONSCommission & Financial Operations
Support for commission calculations, agent statements, bookkeeping, payables, reconciliations, payroll inputs and management reporting.
Explore service 04 / OPERATIONSBrokerage Administration & Reporting
Organize the daily operating work behind your team: deal entry, agent records, internal coordination, reporting and documented processes.
Explore serviceOur work includes MLS listing preparation, BrokerBay coordination, APS package administration, document completeness checks, deal entry, commission worksheets, bookkeeping and recurring brokerage reporting.
View the complete services overviewA growing brokerage shouldn't mean more loose ends.
When information lives in separate inboxes and spreadsheets, your team spends time looking for documents, rechecking dates, chasing approvals and answering repeat status questions.
Document exactly what we prepare, track, update and escalate.
Know what sits with NorthOps RE, your agents, finance team and broker of record.
Use shared status trackers, exception logs and agreed reporting routines.
Specialized support. Without a one-size-fits-all model.
We focus on brokerages that need operational consistency without necessarily expanding every internal function.
Independent brokerages
Establish reliable listing, deal and financial administration routines without building every process from the ground up.
Growing brokerages
Add administrative capacity for increasing agent and transaction activity while retaining management control and visibility.
Brokerage operations teams
Bring help to overloaded administrators, transaction coordinators and finance staff for specific, recurring tasks.
A controlled handoff, not another system to manage.
Our engagement approach starts with a practical plan: clarify the work, agree the controls, begin with manageable scope and report consistently.
Understand
Map your software, current workload, document flow and decision-makers.
Define
Agree scope, responsibilities, quality checks, security and approvals.
Operate
Run agreed tasks with organized tracking and escalation.
Refine
Review exceptions, quality and recurring bottlenecks together.
Useful thinking for the people running the operation.
Understand which tasks belong in a well-run brokerage back office, what to delegate carefully and how to keep approvals where they belong.
Read our resource centreWhat does an Ontario real estate brokerage back office actually handle?
From listing intake to commission administration, a plain-language overview of the administrative workflow and oversight points.
Read the guide →Practical answers for brokerage owners.
Understand the scope, systems and approvals before deciding whether to outsource.
Can we outsource just one back-office function?
Yes. Start with a defined workflow—such as listing intake, deal-file administration or commission worksheets—and agree on volume, turnaround expectations and who reviews completed work.
Will you work in our existing brokerage software?
We assess the tools you already use, including authorized MLS and showing platforms, deal-management software and financial systems. Access depends on your permissions, platform rules and the scope agreed during onboarding.
Who signs off on contracts, compliance and payments?
Your licensed and authorized brokerage personnel retain trading decisions, final document approvals, compliance supervision, financial authorization and trust-account responsibilities. We provide delegated administrative preparation and follow-up.
What information do you need to prepare a proposal?
A brief description of your brokerage, the workflows needing help, approximate monthly volume, the tools involved and your approval process. You do not need to send client records for an initial conversation.
Your back office, with fewer moving parts.
Tell us which processes are consuming your team’s time. We’ll discuss a practical scope and approval structure.