Now serving brokerages across Ontario & BC

Backend operations built for Canadian real estate

Specialized operational support for brokerages, teams, and pre-construction sales. We handle the paperwork so your agents close more deals.

60% Cost Reduction
4hr Avg. Response Time
24/7 Operations Coverage
NO
NorthOps Dashboard
Live transaction pipeline
APS filed - 123 Main St, Toronto Complete
Condition waiver due - 456 King St T-1 Day
MLS listing pending - 789 Bay St In Progress
Deposit reminder - Pre-construction Unit 405 T-3 Days
Compliance audit passed - Q2 Review Complete
Trusted by growing brokerages

Your agents are drowning in admin work

Canadian brokerages lose 15-20 hours per agent per week to non-revenue operational tasks. That is time not spent showing, negotiating, or closing.

📄

Transaction Chaos

Deadlines missed, documents scattered across inboxes, and no visibility into deal status until it is too late.

34% of deals face last-minute scrambling
💰

Staffing Costs

Hiring a full-time transaction coordinator in Toronto costs $70K-$100K+ annually, plus benefits, office space, and management overhead.

$85K average annual cost per in-house coordinator

Scalability Ceiling

Growing your team means proportionally growing your admin headcount. Every new agent needs backend support that does not scale efficiently.

1:3 typical admin-to-agent ratio

Everything behind the deal

End-to-end operational support designed specifically for Canadian real estate workflows, compliance requirements, and brokerage systems.

01

Transaction Coordination

Complete deal management from accepted offer to closing. Deadline tracking, document collection, lawyer coordination, and condition monitoring.

  • Deal processing & file setup
  • Deadline & condition tracking
  • Document collection & verification
  • Lawyer coordination & closing support
Learn More
02

Listing Operations

MLS and BrokerBay management that keeps your listings accurate, compliant, and optimized for showings and offers.

  • MLS listing setup & publication
  • Listing updates & status changes
  • BrokerBay configuration
  • Showing coordination & feedback
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03

Offer & Deal Processing

Fast, accurate offer preparation and execution coordination. From drafting to signatures, we keep deals moving.

  • Offer drafting & preparation
  • Amendments, waivers & notices
  • Signature coordination
  • Same-day execution target
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04

Compliance & Admin

Stay audit-ready with proactive file reviews, compliance tracking, and brokerage administrative support.

  • Transaction file review & audit
  • Ongoing compliance monitoring
  • Brokerage administrative support
  • Documentation & archival
Learn More
05

Pre-Construction Operations

Specialized support for pre-construction sales teams. Builder coordination, worksheet processing, and inventory management.

  • Builder coordination & communication
  • Worksheet processing & reservations
  • Inventory & pricing database
  • Sales team support
Learn More
06

Brokerage Backend

Comprehensive backend support including commission processing, agent onboarding, and management reporting.

  • Commission processing & reconciliation
  • Agent onboarding & offboarding
  • Management reporting & analytics
  • CRM data management
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Seamless integration in 30 days

We do not disrupt your operations. We embed into them. Our onboarding is designed to have you fully operational within one month.

1

Discovery

We map your workflows, systems, and compliance requirements in a detailed 2-hour session.

2

SOP Build

We customize 21 standardized SOPs to match your brokerage's exact processes and preferences.

3

Team Assignment

Your dedicated operations team is trained on your systems and ready to execute within 2 weeks.

4

Live Operations

Full operational support with daily standups, weekly reviews, and continuous optimization.

See your savings in real time

Compare the cost of in-house operations versus NorthOps support. Most brokerages save 50-65% on operational costs.

Active agents in your brokerage
Average deals per month
Full-time admin staff
Including benefits & overhead

Annual Cost Comparison

In-House Team Cost $150,000
NorthOps Support Cost $52,800
Additional Overhead Saved $18,000
Your Annual Savings $115,200

Simple, transparent pricing

No hidden fees. No long-term contracts. Scale up or down based on your transaction volume.

Starter
For small teams getting operational support for the first time
$2,200/mo
CAD, billed monthly
  • Up to 8 transactions/month
  • 1 dedicated coordinator
  • Transaction coordination
  • Document management
  • Email support (business hours)
  • Listing operations
  • Pre-construction support
  • Compliance auditing
Get Started
Enterprise
For high-volume brokerages and pre-construction teams
Custom
Tailored to your volume
  • Unlimited transactions
  • Dedicated operations team
  • All Professional features
  • Pre-construction operations
  • Compliance & admin support
  • 24/7 coverage option
  • Quarterly business reviews
  • Custom SOP development
Contact Sales

What brokerages say

★★★★★

"NorthOps transformed how we operate. Our agents went from spending 12 hours a week on paperwork to focusing entirely on clients. The cost savings paid for itself in month two."

SM

Sarah Mitchell

Broker of Record, RE/MAX Elite Toronto

★★★★★

"The pre-construction support is exceptional. They handle builder coordination, worksheet processing, and inventory tracking flawlessly. Our sales team finally has the backend they needed."

JC

James Chen

Director of Sales, Apex Developments

★★★★★

"We were skeptical about offshore operations, but NorthOps operates like an extension of our team. The SOPs are bulletproof, communication is instant, and compliance has never been tighter."

RP

Rachel Park

Operations Manager, Sutton Group Vancouver

Common questions

How does the time zone difference work in our favour?
Our Pakistan-based team works during Canadian nighttime hours (PST/EST). This means your files are processed overnight, documents are ready by morning, and conditions are tracked while your office is closed. You wake up to completed work, not a backlog.
Are your teams trained on Canadian real estate compliance?
Yes. Every coordinator completes intensive training on Canadian real estate law, provincial regulations (OREA, RECBC, etc.), FINTRAC requirements, and brokerage-specific compliance standards. We maintain current knowledge through quarterly updates and regulatory change monitoring.
What systems and tools do you integrate with?
We work with all major Canadian real estate platforms: BrokerBay, MLS systems (TRREB, REBGV, etc.), DocuSign, Dotloop, Google Workspace, ClickUp, Monday.com, Asana, and most CRMs (Top Producer, RealtyJuggler, etc.). We adapt to your existing stack rather than forcing new tools.
How do you ensure data security and confidentiality?
We implement enterprise-grade security: encrypted file transfers, restricted access controls, NDAs for all team members, secure VPN connections, and regular security audits. Client data is never shared between brokerages, and we comply with Canadian privacy legislation (PIPEDA).
What is your SLA and response time commitment?
Standard SLA: 4-hour response time for all requests, 2-hour for urgent items. Transaction coordination tasks are completed within defined timeframes (e.g., file setup within 4 hours of APS receipt). We provide daily monitoring reports and weekly operations reviews.
Can we start with one service and add others later?
Absolutely. Most clients start with transaction coordination and expand to listing operations, compliance, or pre-construction support as they see results. There are no long-term contracts - you can scale services up or down monthly based on your needs.

Ready to reclaim your agents' time?

Book a free 30-minute consultation. We will review your current operations, identify cost savings, and build a custom support plan.